Listen and document
Record where water appears, when it happens, past repairs, pump behaviour, and changes to the property.
A clear job from start to finish
No shortcuts. No mystery. Just a clear scope.
The homeowner should know what is being inspected, recommended, installed, tested, and documented.
Inspect inside and outside
Review foundation evidence, sump components, discharge, drainage, grading, gutters, downspouts, and window wells.
Explain the cause
Separate observed facts from likely causes and identify anything that needs a specialist or structural review.
Provide a written scope
Define the repair area, method, inclusions, exclusions, site preparation, restoration, and owner-approved warranty.
Complete and test
Keep the area controlled, complete the agreed work, test flow and operation, and document any changes.
Show the maintenance
Identify service points, homeowner test steps, warning signs, and the schedule for future checks.